Business Process Optimization

We create leverage and cost savings for our partners by streamlining back office and administrative functions that are peripheral to your core focus. On average, our partners experience 10-40% cost savings and a 30-50% reduction in turnaround time.

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PrideBPO, a division of Pride Global, works with our clients to deliver both customized and standardized solutions that meet a firm’s specific needs and requirements. We regularly review processes, implement efficiencies and share process improvement ideas. Our solutions typically cover non-core processes that are rules-based, highly repeatable, automated, and streamlined.


With a combination of on-site, off-site, and off-shore delivery models, our low-cost solutions are created uniquely for each client. Through our strategic outsourcing solutions, we enable our clients to focus on what they do best, and help them do it more efficiently.


Given our nimble organizational structure, we are able to adapt quickly to changing business requirements and oscillating market conditions.

Key Offerings

  • Accounts Receivable Collection Management
  • Document Processing
  • Facilities Management
  • Claims Indexing
  • Medical Bill Review
  • Claims Intake Support
  • Revenue Cycle Management
  • Underwriting and Renewals Support


As a leading provider in optimization solutions, we are well equipped to accelerate our support for special projects, production volume spikes, and general increases in business.

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Managed Care

We help insurance carriers centralize and standardize their back office functions through automation, process redesign, the utilization of multi-time zone coverage and in many cases, labor arbitrage.

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Third Party Administrators

By assessing, designing and implementing a fully outsourced solution, we help TPAs reduce costs and increase employee productivity by outsourcing their non-essential operations.

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Professional Services

We help law firms, accounting firms and financial institutions leverage their existing resources and focus on higher value activities while simultaneously delivering cost savings.

Learn how you can optimize your non-core functions